Shipping & Returns

DELIVERY INFO

We use Fastway Couriers service to deliver your packages. All packages are tracked.

When you have placed your order you will receive a confirmation email along with a tracking number

Delivery within Ireland 1 to 3 working days.

Delivery within Ireland €7.00

 

RETURN & EXCHANGE POLICY

ONLINE RETURNS

 

We offer a 14 day returns policy, less the delivery charge.

Anything returned over 14 days we offer an exchange or credit note only.

Refunds will be processed within 2/3 working days on receipt of your return.

Please allow up to 14 days for your refund to show on your bank statement.

 

PLEASE FOLLOW THE STEPS BELOW TO RETURN AN ITEM:

We recommend using a delivery service that is reliable as it is your responsibility until we receive the return.

We do not cover the cost of any returns unless the item is faulty or you received the incorrect order.

Any faulty or damaged Items must be reported to us within 5 working days of receiving.

All Items returned must be returned with proof of purchase receipt.

All Items returned must be in the original condition with tags attached and for hygiene purposes must not be damaged or smell of smoke, perfume or have any makeup on it.

Please include your reason for return & contact number so we can process.

If you want to exchange an item, please let us know and we will contact you for P&P

Refunds will be credited to the original form of payment only.

EXCHANGES

We will happily exchange your item for another size or colour once it is returned to us in accordance with our Returns Policy. Exchanges are subject to availability of stock. The same item may only be exchanged once. 

 

SALE ITEMS & SPECIAL OFFERS
Please note that Sale items and Special offers can only be exchanged not refunded. You will receive store credit if exchanged within 14 days.

  • Return Address:

Please return your package back to: Flamingo, Unit 2 Granary Court, 6 Connolly Street, Midleton, Co. Cork, P25DP27