Privacy Policy & Cookies

Cookie Policy

What are cookies and how do they benefit you?

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Cookies are not programs or software. When you visit a website it stores a snippet of text from your visit, the next time you visit this text is retrieved by the website and they recognise you depending on the type of website.

So when it feels like a website knows your preferences or is showing you items based on previous searches or choices this is because the website has used a cookie to recognise you. Cookies on our website do NOT store personally identifiable information such as postal addresses, email addresses or phone numbers.

An example of a cookie in use on a website would be for example on Amazon when you do a search and then the next time you visit it remembers the search you did the last time.

How do cookies help Flamingo?

  • Make our website work as you’d expect

  • Save you having to login every time you visit the site (if you opt to be remembered)

  • Remember your settings during and between visits

  • Improve the speed/security of the site

  • Allow you to share articles & products with social networks like Facebook

  • Personalise our site to you to help you get what you need faster

  • Continuously improve our website for you

We do not use cookies to:

  • Collect any personally identifiable information (we will always ask for your express permission if we ever do collect this information but we don’t see why we ever will need to)

  • Collect any sensitive information (without your express permission)

You can learn more about all the types of cookies we use below, these fall into a few categories such as website function cookies, social media cookies, third party and advertising cookies and analytics cookies

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser ie. Internet Explorer, Google Chrome, Mozilla Firefox etc) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can disable cookies through Internet options on your browser menu at any time, however please be aware that doing so will likely mean that our site will not work as you would expect.

More about our Cookies

1. Website function cookies such as session or preference cookies

We use WooCommerce to power our shopping functionality. To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash

  • woocommerce_items_in_cart

  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. Please note, if you disable these cookies our site will not function as it should – you may not be able to login for example.

2. Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Disabling these cookies will likely break the functions offered by these third parties

3. Social media website cookies

We have a Facebook pixel installed on our website which we use to remarket to you, this tells us what products you viewed and allows us to target ads to you on Facebook.

4. Anonymous visitor & behaviour statistics cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These ‘analytics’ programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. We use Google Analytics – you can opt out of Google Analytics using this tool.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Here is some further information from other resources:

Here is the Google Privacy Policy which covers Analytics.

Here is another guide to your online options.

If you have any concerns or questions you can contact us and we will endeavour to respond within 48 hours.

 

Like any other online store, in order to process payments, we utilise a secure third-party payment gateway integrated into our website. The Flamingo website has a Secure Sockets Layer (SSL) certificate allowing secure connection between your browser and our site thus ensuring maximum protection.

We use Wix Payments as our payment gateway which is all encrypted on their side so that we never see your credit or debit card. All direct payment gateways adhere to the standards set by Payment Card Industry Data Security Standards (PCI DSS), which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our delivery partners

We ship our products via Fastway Couriers in Ireland and the UK and via An Post internationally. Both providers are fully GDPR compliant.

Your account with us

We receive, collect and store any information you enter on our website or provide us in any other way. Your account details (name, email, postal address, phone number, username and hashed password) is stored via Wix, so that we can contact you again if necessary in relation to an order and we endeavour to protect these details and maintain our data as securely as possible. These are stored if you make or attempt to make an order.

Communication from us

If you have opted in to receive information or signed up to our newsletter we may contact with promotional offers and news or to you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires and to send updates about Flamingo. For these purposes we may contact you via email, telephone, text messages, and postal mail.

You have the option to opt out of this email marketing at any time by choosing the unsubscribe option on the email. If you don’t want us to process your data anymore, please contact us at info@lovethflamingo.com or send us mail to: Unit 2, Granary Court, 6 Connolly Street, Midleton, Co. Cork, Ireland.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Your rights under the GDPR

You have the right to access (to know what information we have on file for you), portability (we provide you with a copy of all information), rectification (we correct any data if it is incorrectly on file) and deletion (we delete the data we have on file for you). If you would like your account to be deleted, removed or a copy of the data sent to you please contact us.

Please note we cannot delete your data if we have an order which has not yet been processed, if there is an ongoing customer service query or dispute in relation to your order or the data we have on file for you. We may also need to retain some order information from a revenue and legal perspective.

Data Retention

If you have an account with us or have placed an order with us in the past we will maintain and retain your data unless you specifically request it to be removed.

Your responsibilities

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. If you fear a breach may have occurred please contact us as soon as possible and we will investigate further.

For more information about the cookies we store and information we collect anonymously please visit our Cookie Policy. For any further queries you can contact us here.

Policy updates

IWe reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Last Updated: 08/06/2020

Flamingo

Flamingo is a destination for fashion, designer dupes, and accessories located on Connolly St. Midleton Co Cork.

 

We stock brands that include Lofty Manor, Minueto, Sugarhill, Soya Concept, Saint Tropez, Jolie Moi, Noisy May, Pinns, Amber and more exciting labels due this season.

 

Our goal is to offer unique fashion at affordable prices for everyday and events but more importantly to make shopping an enjoyable experience for all women.

The store caters for all shapes and styles are offered in sizes 8-18 with a selection of pieces upto size 22. 

 

We pride ourselves on a friendly and genuine shopping experience. Our team have years of retail and styling experience behind them and we offer free personal styling appointments to customers. 

 

Follow us on social media @lovetheflamingo , Where we show real women of all backgrounds along with some of your favourite social media personalities rocking the Flamingo look!  

Laragh & the Flamingals

xx

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