What are cookies and how do they benefit you?
So when it feels like a website knows your preferences or is showing you items based on previous searches or choices this is because the website has used a cookie to recognise you. Cookies on our website do NOT store personally identifiable information such as postal addresses, email addresses or phone numbers.
An example of a cookie in use on a website would be for example on Amazon when you do a search and then the next time you visit it remembers the search you did the last time.
How do cookies help Flamingo?
Make our website work as you’d expect
Save you having to login every time you visit the site (if you opt to be remembered)
Remember your settings during and between visits
Improve the speed/security of the site
Allow you to share articles & products with social networks like Facebook
Personalise our site to you to help you get what you need faster
Continuously improve our website for you
Collect any personally identifiable information (we will always ask for your express permission if we ever do collect this information but we don’t see why we ever will need to)
Collect any sensitive information (without your express permission)
You can learn more about all the types of cookies we use below, these fall into a few categories such as website function cookies, social media cookies, third party and advertising cookies and analytics cookies
More about our Cookies
1. Website function cookies such as session or preference cookies
We use WooCommerce to power our shopping functionality. To keep track of cart data, WooCommerce makes use of 3 cookies:
The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies. Please note, if you disable these cookies our site will not function as it should – you may not be able to login for example.
2. Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Disabling these cookies will likely break the functions offered by these third parties
3. Social media website cookies
We have a Facebook pixel installed on our website which we use to remarket to you, this tells us what products you viewed and allows us to target ads to you on Facebook.
4. Anonymous visitor & behaviour statistics cookies
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites
It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.
Here is some further information from other resources:
Here is another guide to your online options.
If you have any concerns or questions you can contact us and we will endeavour to respond within 48 hours.
Like any other online store, in order to process payments, we utilise a secure third-party payment gateway integrated into our website. The Flamingo website has a Secure Sockets Layer (SSL) certificate allowing secure connection between your browser and our site thus ensuring maximum protection.
We use Wix Payments as our payment gateway which is all encrypted on their side so that we never see your credit or debit card. All direct payment gateways adhere to the standards set by Payment Card Industry Data Security Standards (PCI DSS), which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Our delivery partners
We ship our products via Fastway Couriers in Ireland and the UK and via An Post internationally. Both providers are fully GDPR compliant.
Your account with us
We receive, collect and store any information you enter on our website or provide us in any other way. Your account details (name, email, postal address, phone number, username and hashed password) is stored via Wix, so that we can contact you again if necessary in relation to an order and we endeavour to protect these details and maintain our data as securely as possible. These are stored if you make or attempt to make an order.
Communication from us
If you have opted in to receive information or signed up to our newsletter we may contact with promotional offers and news or to you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires and to send updates about Flamingo. For these purposes we may contact you via email, telephone, text messages, and postal mail.
You have the option to opt out of this email marketing at any time by choosing the unsubscribe option on the email. If you don’t want us to process your data anymore, please contact us at or send us mail to: Unit 2, Granary Court, 6 Connolly Street, Midleton, Co. Cork, Ireland.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Your rights under the GDPR
You have the right to access (to know what information we have on file for you), portability (we provide you with a copy of all information), rectification (we correct any data if it is incorrectly on file) and deletion (we delete the data we have on file for you). If you would like your account to be deleted, removed or a copy of the data sent to you please contact us.
Please note we cannot delete your data if we have an order which has not yet been processed, if there is an ongoing customer service query or dispute in relation to your order or the data we have on file for you. We may also need to retain some order information from a revenue and legal perspective.
If you have an account with us or have placed an order with us in the past we will maintain and retain your data unless you specifically request it to be removed.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. If you fear a breach may have occurred please contact us as soon as possible and we will investigate further.
Last Updated: 08/06/2020