Shipping & Returns

DELIVERY INFO

All orders are normally processed within 24 hours.

During busy times it may take a little longer.

We want all our Flamingals to recieve your orders as soon as possible.

 

FREE Delivery within Ireland on orders over €100
(Fastway courier)
Delivery within Ireland €7.00
(Fastway courier)
Delivery within Northern Ireland €7.00
(Fastway courier)
Delivery to UK €15
(An Post - custom charges may apply)


If your order is travelling outside the EU, you may need to pay customs or import duties, once it reaches your homeland. We are not responsible for these charges.  Please contact your local customs office for information. Customs may delay the delivery of orders.

RETURN & POLICY

ONLINE RETURNS

 

We offer a 14 day returns policy, less the delivery charge.  Items must be returned and recieved within 14 days of receipt of delivery.

Anything returned over 14 days we offer a credit note only.

Refunds will be processed within 2/3 working days on receipt of your return.

Please allow up to 14 days for your refund to show on your bank statement.

 

SALE ITEMS 


Please note that all Sale items can not be refunded. You will receive store credit if returned within 14 days.

Special promotions/ discount codes we do not offer a refund.  You will receive store credit if returned within 14 days.

 

 

PLEASE FOLLOW THE STEPS BELOW TO RETURN AN ITEM:

We recommend using a delivery service that is reliable as it is your responsibility until we receive the return.

We do not cover the cost of any returns unless the item is faulty or you received the incorrect order.

Any faulty or damaged Items must be reported to us within 5 working days of receiving.

All Items returned must be returned with proof of purchase receipt.

All Items returned must be in the original condition with tags attached and for hygiene purposes must not be damaged or smell of smoke, perfume or have any makeup on it.

Please include your reason for return & contact number so we can process.

If you want to exchange an item, please let us know and we will contact you for P&P

Refunds will be credited to the original form of payment only.

Return Address:

Please return your package back to:

Flamingo,

Unit 2 Granary Court,

6 Connolly Street,

Midleton, Co. Cork,

P25DP27